Privacy Policy

1. Introduction

At Cappuccino Studio Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our photography, videography, and social content services.

2. Information We Collect

We may collect the following personal and business information:

• Identity Information: Name, email, phone number
• Business Information: Company name, job title, project details
• Payment Information: Billing details
• Technical Information: IP address, browser type, device type, referring site
• Usage Data: How you interact with our website (e.g. via cookies or analytics tools)

3. How We Collect Your Data

We collect data through:

• Forms on our website
• Email or telephone communications
• Analytics tools and tracking technologies
• Cookies and similar technologies

4. Why We Collect Your Data

We use your data to:

• Respond to enquiries and provide quotes
• Deliver photography/videography services
• Manage bookings and client projects
• Send invoices and process payments
• Improve our website and user experience
• Send relevant marketing communications (if opted in)
• Fulfil legal and contractual obligations

5. Data Sharing and Third Parties

We only share your data with trusted third-party service providers who support the operation of our business. This includes providers for:

• Website hosting
• Client communication and project management
• Payment processing
• Analytics and marketing
• Secure file delivery

These providers only access your data where necessary to perform their services and are contractually obligated to keep your information secure and confidential.
We do not sell or rent your personal data.

6. Cookies and Tracking

We use cookies to enhance your browsing experience. These include:

• Essential cookies (for website function)
• Performance cookies (e.g. for analytics)
• Marketing cookies (e.g. for ad tracking)

You can manage cookie preferences via the banner displayed when visiting our website.

7. How We Store and Protect Your Data

Your data is securely stored using encryption and access controls provided by our technology partners.
We retain client project data for up to 7 years for legal and accounting purposes unless a shorter period is required by law or agreement.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@cappuccino.studio.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

Our services are designed for adults and businesses. We do not knowingly collect personal information directly from individuals under the age of 16.
If we work on projects involving children (such as family, school, or commercial shoots), we require that all communication and consent come from a parent, guardian, or authorised adult.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

12. Contact Us

For any questions about this policy or your data, please contact:

Email: hello@cappuccino.studio